Microsoft issued a “service alert” today for many features on both the Xbox 360 and Xbox One. The affected services are integral Xbox Live “features” like “accessing all game features,” “capturing game videos,” and joining Xbox Live members online in game. As of the writing of this article, it looks like Xbox One’s apps and features are all working correctly except for the PBS app, which is most likely due to some kind of Right Wing haxxorz. It looks as though Xbox 360 users are still experiencing issues with accessing their game features.
If problems with accessing game features wasn’t bad enough, it seems that there is a problem with the Xbox 360 specifically where the console has been “getting stuck on a black screen.” Commenters, who are usually antagonistic towards big companies like Micro$oft but now acting almost saintly, tried to tell Microsoft that this wasn’t because of any kind of firmware issues but because they just hadn’t turned on their consoles in months.
Microsoft is waiting to hear back from their support teams to figure out if what the commenters said could be the root cause of “the black screen of death.” But, Microsoft did tell it’s customers to, “Hang in there!” I’m sure they have their best gurus on the issue.
